AJG SERVICE LEVELS
AJG Parcels offer a wide range of services including next day delivery within our own mainland coverage area as well as timed and Saturday delivery services throughout the UK.
AJG offer a specialised timed delivery service on national consignments giving you flexible options for your delivery needs:
We also offer a pre-booked 0730 delivery to major towns and cities accross the UK.
Next Day delivery on all goods dropped into Inverness Hub up to 1900hrs
2/3 Day Delivery Service for Island Postcodes
AJG ACCEPTABLE GOODS FOR CARRIAGE
As a customer of AJG parcels, any freight you wish to transport through our delivery network must conform to our conditions of carriage outlined below.
Acceptable Freight: Weight
Although we understand that our customers may have large consignments from time to time, AJG procedure requires that all freight is restricted to a maximum weight of 50Kgs per item, with no overall restrictions per consignment. Should you require a larger consignment AJG can offer a specific pallet rate on request.
Acceptable Freight: Size
AJG will NOT transport any freight over the length of 3.05 meters (including packaging).
Acceptable Freight: Packaging
As goods may travel through an extensive network system, all goods must be packaged so as to avoid damage both to themselves, and to other consignments. Outlined below are the most important aspects to consider when packaging a parcel for shipment:
Boxes should be taped shut in a way adequate to contain and support the weight of the goods inside.
Avoid any sharp edges or corners which may damage other consignments or any person handling them.
We will not transport any bare metals that are not completely wrapped. Any items with exposed bare metal will be refused until properly packaged.
Fragile goods should be packed in layers of bubble wrap, polystyrene bobbles or similar in order to protect them from any impact they may receive in transport. The goods should also be clearly labeled with FRAGILE tape or stickers.
Goods Not Accepted By AJG
It should be noted that AJG Parcels will not carry any dangerous goods or substances of any kind. Any freight deemed in violation of The Carriage of Dangerous Goods and Use of Transportable Pressure Equipment Regulations 2007, will be refused.
- Air Rifles of any description including paintball guns
- Firearms of any description including modern type and antiques
- Replica or realistic imitation firearms of any description
- De-Activated or display firearms of any description
- Mattresses of any size in plastic covers
- Bikes (unless fully boxed) – cardboard shrouds are not acceptable
- Car and Vehicle parts, second hand or new, which are not boxed
- Any exposed metal of any kind
- Furniture – unless in flat pack form that does not exceed the weight parameters
- Worktops and boards requiring a two person lift either by weight or dimension size
- Flowers, plants, trees or other similar items that are not fully boxed.
- Large lengths and rolls of bubble wrap or insulation products.
AJG Parcels carries all goods under the Road Haulage Association Terms and Conditions and thus offers limited liability cover of £13 per Kilo, unless otherwise stated. Subject to a standard £50 excess on all claims. The following goods are not covered under our limited liability:
Goods Not Covered Under our Liability Cover
- Money/Money Orders
- Living Creatures
- Precious Metals
- Precious Stones
- Works of Art
- Wines & Spirits
- Plasma Screens
ALL OF THE ABOVE IS CARRIED AT THE OWNERS RISK.
Although all perishable goods are carried at the owners risk, if it is deemed our failure to deliver a perishable parcel within the allocated delivery time (through an internal mis-sort/ms-route) AJG Parcels will automatically upgrade the delivery to a next day, pre 12pm service FREE OF CHARGE (If this service is available). We can not cover the cost of any damage to perishable goods as these are not covered under our liability cover and thus carried at your own risk.
Goods with Limited Liability
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